By accessing or using our home service platform, you agree to comply with and be bound by the following terms. Please read them carefully.

• Scope of Services

  Our platform connects customers with independent service professionals such as plumbers, electricians, cleaners, carpenters, technicians, and other home service providers. We act only as a facilitator and do not directly provide the services.

• User Registration & Eligibility

  To use certain features, you must create an account. You agree to provide accurate, complete, and up-to-date information and to keep your login credentials secure. You must be at least 18 years old to use our services.

• Platform Usage Guidelines

  You agree to use the platform responsibly and lawfully. Any misuse, fraudulent activity, or attempt to disrupt the platform may result in suspension or termination of your account.

• Data Usage & Privacy Consent

  By using our platform, you consent to the collection, storage, and use of your personal data in accordance with our Privacy Policy. We take reasonable measures to protect your information.

• Service Requests & Scheduling

  Service bookings are subject to availability. We do not guarantee that a service professional will accept every request. Appointment times may change due to unforeseen circumstances.

• Charges, Payments & Invoicing

  Prices may vary depending on service type, location, and scope of work. Payments must be made through approved payment methods. We are not responsible for additional charges agreed upon directly between the user and the service provider.

• User Behavior & Conduct

  Users must treat service providers with respect. Harassment, abuse, or inappropriate behavior may lead to immediate account suspension without notice.

• External Providers & Third-Party Tools

  The platform may include links or integrations with third-party services. We are not responsible for their content, policies, or actions.

• User Obligations

  You are responsible for providing accurate service details, safe working conditions, and timely access to your premises. Any losses due to incorrect information provided by you are your responsibility.

• Ownership & Platform Rights

  All content, branding, design, logos, and software related to the platform are owned by us and protected under applicable intellectual property laws. Unauthorized use is strictly prohibited.

• Account Suspension & Termination

  We reserve the right to suspend or terminate accounts that violate these terms, applicable laws, or platform policies, with or without prior notice.

• Service Limitations & No Guarantees

  We do not guarantee service quality, outcomes, or timelines. All services are provided “as is” without warranties of any kind, express or implied.

• Liability & Compensation

  We are not liable for indirect, incidental, or consequential damages. Users agree to indemnify and hold us harmless from claims arising out of misuse of the platform or violation of these terms.

• Legal Framework & Dispute Handling

  These terms are governed by the laws of [Your Country/State]. Any disputes shall be resolved through arbitration or courts located in the applicable jurisdiction.

• Changes to Terms

  We may update these terms at any time. Continued use of the platform after changes implies acceptance of the updated terms.

• Contact Information

  For questions or concerns regarding these Terms & Conditions, please contact us at:

  localpro.services.kolkata@gmail.com