Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our home service platform.

• Information We Collect

  We collect information that helps us operate and improve our services. This may include your name, phone number, email address, location, payment details, and service preferences.

• Ways We Receive Your Information

  Your data is collected when you:

  • Create an account
  • Book a service
  • Contact customer support
  • Use the website or mobile app
  • Provide feedback or reviews

  Some information is collected automatically through cookies and usage analytics

• We use your personal data to:

  Your data is collected when you:

  • Process service requests and bookings
  • Connect you with service providers
  • Improve platform performance
  • Send service updates and notifications
  • Provide customer support
  • Ensure safety and prevent fraud
• Tracking Technologies & Cookies

  We use cookies and similar technologies to enhance user experience, remember preferences, analyze traffic, and improve our services. You can manage cookie preferences through your browser settings.

• Sharing of Personal Information

  Your information may be shared with:

  • Service providers to fulfill bookings
  • Payment gateways for secure transactions
  • Legal or regulatory authorities when required by law
  • Trusted third-party partners for analytics and platform operations

  We do not sell your personal data.

• User Control & Privacy Choices

  You have the right to:

  • Access your personal data
  • Access your personal data
  • Request deletion of your data
  • Request deletion of your data

  You can manage most settings directly from your account.

• Account Removal & Data Erasure

  You may request account deletion at any time. Once deleted, your personal data will be removed or anonymized, except where retention is required by law or for legitimate business purposes.

• Cross-Border Data Handling

  Your information may be stored or processed outside your country. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

• Information Protection Measures

  We implement industry-standard security measures to protect your data from unauthorized access, misuse, loss, or disclosure.

• Data Storage Duration

  We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

• Platform Changes & Ownership Transfers

  In the event of a merger, acquisition, or business transfer, your data may be transferred as part of the business assets while remaining protected under this policy.

• Content You Share

  Any content you submit, such as reviews or feedback, may be visible to other users. You are responsible for the content you choose to share on the platform.

• Policy Revisions

  We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the platform means acceptance of the updated policy.

• Contact Information

  If you have questions about this Privacy Policy or how your data is handled, contact us at:

  localpro.services.kolkata@gmail.com